Refunds
If for any reason you're not satisfied with the produce you receive, please don't hesitate to let us know and we will gladly refund the amount either with replacement produce or monetarily. If you are unsatisfied with any of our products, please click here to contact us.

Privacy Policy
At KaleCart, we respect your privacy. While the nature of our business requires us to obtain personal information from you, we will never knowingly sell, rent, loan, or provide that information to any third party (except the financial institution that processes your payment) without your specific consent. KaleCart is dedicated to protecting your information and fully complying with the requirements of the law.

 

Security
The information you provide to our website is covered by this policy is protected in transit by using a network protocol called Secure Sockets Layer (SSL). SSL is the industry standard technology for secure online transactions. A simple way to know your transmission is protected is by referencing the URL. If it starts with https:// you can be assured that it is using SSL. Transactions are processed only from secure browsers. These browsers encrypt the information sent using SSL, which scrambles the data to make it extremely difficult for anyone who intercepts the information to read it. KaleCart, LLC has contracted with an internet commerce transaction service vendor with the goal of protecting our customers’ personal and financial information. Transmissions from this vendor to credit card processors also are encrypted and sent via dedicated leased private circuits. In addition, the computers housing the data are protected by physical security measures, including more than one level of locked access.

REMINDER: In the event of an unauthorized use of your credit or debit card, you must promptly notify the card issuer pursuant to its reporting rules and procedures.

Safeguarding Information
To minimize the risk of loss and/or additional expenses that could occur from compromised cardholder information, our merchant servicers WILL NOT retain any of the following information electronically:

  • Credit Card number
  • Credit Card expiration date number in the magnetic stripe
  • Security Code (CVV2 number)
  • Service Code -3 or 4 digit

The protection of your personal information is important to us, and as a result, we do not accept payment via email.